Sway’s AI agent writes and sends the campaigns that bring them back, in your voice, across push, email and WhatsApp.
Most tools default to a merge field and a guilt trip. Sway doesn’t. This is the same moment, written both ways.
Hi {{first_name}}, you left an item in your cart!
What Sway writesStill thinking it over? Your Ember candle is in the basket. We'll hold it till Sunday, no rush.
Five campaigns, already running: cart recovery, browse follow-up, restock alerts, a welcome, and a win-back for anyone who’s gone quiet.
Someone walks away with a full basket.
Someone looked twice and thought about it.
The thing they wanted is back on the shelf.
Someone new wants to hear from you.
A good customer has gone quiet.
The five flows above already run themselves. Beyond them, Sway’s agent scans what’s actually happening in your store every day, and flags what’s worth a campaign before you’d have thought to look. It watches for things like:
A launch worth telling regulars about.
A date this store always sells around.
A quiet dip in a day that's usually strong.
Two products people keep buying apart.
Every flag still waits for your yes. Nothing sends on its own.
Push, email and WhatsApp are live today. SMS is next, same voice and same segments, nothing to rebuild when it lands.
Instant, and free to send. Works on desktop and Android today; on iPhone once a shopper adds your site to their home screen.
The same campaigns, written for a full inbox instead of a notification, in your store's own logo and colours, sent under your own brand.
Straight to a phone number, for the moments push and email can't reach.
Your own WhatsApp Business number, reviewed by Meta, for the stores whose shoppers already live there.
Meta Tech ProviderWe only count a sale when a shopper actually clicked a campaign and bought. Built to agree with your own Shopify reports, not flatter us.
No flow builder, no segment editor, no copy brief to write. Three steps and it’s running.
Product descriptions and store pages, plus four quick questions about how you want to sound and what you'd never say.
Three versions of each, in your voice, waiting in an approval queue. Nothing sends until you say so.
Every edit, approval and rejection feeds back in. The voice sharpens with use instead of drifting.
Flat tiers banded by subscriber count. No per-message charge, and no bill that climbs mid-month as your list grows. Billed through Shopify, on your Shopify invoice.
Free
$0/mo
500 subscribers
25 campaigns written a month
Every flow, written and running. Enough to see it work.
Starter
$29/mo
2,000 subscribers
150 campaigns written a month
Room to rewrite a flow whenever the season changes.
Growth
$59/mo
10,000 subscribers
500 campaigns written a month
Broadcasts as often as you like, on top of the five flows.
Pro
$99/mo
50,000 subscribers
1,500 campaigns written a month
For catalogues large enough to keep copy moving constantly.
Free up to 500 subscribers. No card needed. Nothing sends until you approve it.